Terms and Conditions
Hilasoft Ltd (hereafter referred to as the “company,” “Hilasoft,” “we,” “us,” and “our”) provides www.hilasot.co.ke. We encourage prospective clients to read Hilasoft's terms and conditions, prior to any purchases.
Prices:
All pricing quotations are only valid for 7 days from the date that they are first sent to the client. All prices are subject to change due to the dynamic nature of our business and of the training industry.
The published prices exclude VAT. Clients and Companies must pay Hilasoft any VAT that is chargeable on services that are provided; Hilasoft will list the correct VAT amount on the invoice - as required by statute.
All quotations exclude VAT. If the corresponding purchase is pursued, as required by statute, VAT will be applied at the point of purchase and feature within the sales invoice.
The published prices do not include any travel, accommodation or living expenses which the client may incur in attending unless specifically mentioned on the Booking Form.
VAT is payable regardless of the Client’s country of origin; the point of supply for VAT purposes is the location of the course. For E-learning courses, VAT will be charged with regard to the place of supply and the relevant tax legislation in the country of consumption. For onsite events, please refer to Clause 13 for our onsite terms or for a full breakdown, please see our Fixed Onsite Training Expenses policy.
If a third party vendor, certification body, or service provider alters their examination fee or material cost, Hilasoft reserves the right to adjust the relevant training course prices to reflect such alterations.
Training event prices listed on correspondence, brochures, leaflets, and materials belonging to Hilasoft are not legally binding due to anticipated price fluctuations; they are advisory at the time of public dissemination and do not constitute as part of a legal agreement.
Payments:
The course fee(s), including VAT, are payable in full immediately upon receipt of the invoice. Clients wishing to make payments made from non-UK accounts or credit cards must be responsible for all bank charges in relation to the overseas transactions.
Without prejudice or distortion to alternative rights listed, Hilasoft will impose a late payment charge of 8% over the Bank of England base rate. Payments can be made by major credit and debit cards, including American Express, inclusive of credit card charges.
All company credit card payments will incur a card surcharge of 2.99%, except for payments made via American Express, which will incur a surcharge of 3.99%
Where a Purchase Order is issued, it must clearly state the purchase order number, course dates, full Invoice amount, and contact details for invoicing. When more than one course is booked on the same booking form, full payment for all courses is required immediately upon confirmation before the commencement of the first course.
Knowledge Pass contracts must be paid in full upon confirmation - prior to any clients attending an event. Hilasoft reserves the right to refuse entry to a training event until the course fee is paid in full. Please also note that examination results and certificates will not be issued until the full fee has been paid. Hilasoft’s “Knowledge Pass” product has a strict 12-month expiry policy (unless explicitly agreed otherwise on the booking form), which will be strictly adhered to under all circumstances.
Knowledge Passes are valid for up to a maximum of 12 months (unless agreed otherwise on the booking form) from the date of the order and are nontransferable, non-refundable, and non-cancellable under any circumstances.
Events that are booked under a Knowledge Pass contract are subject to the rescheduling fees listed in Clause 4, and cancellation fees listed in Clause 3.
FlexiPasses are valid for 6 months and are nontransferable, non-refundable, and non-cancellable under any circumstances. FlexiPasses must be paid upfront fully prior to attending the course. Hilasoft reserves the right to refuse entry to a training event until the course fee is paid in full. Please also note that examination results and certificates will not be issued until the full fee has been paid.
FlexiPass 12s are valid for 12 months and are nontransferable, non-refundable, and non-cancellable under any circumstances. FlexiPass 12s must be paid upfront fully prior to attending the course. Hilasoft reserves the right to refuse entry to a training event until the course fee is paid in full. Please also note that examination results and certificates will not be issued until the full fee has been paid.
All administration fees for cancellations are payable immediately upon receipt of the invoice. The Terms of this agreement override over any other terms of business or purchase conditions put forward by the client.
Once a partial or full payment has been processed, over the phone or on the website by the following methods: Debit Card, Credit Card, American Express, Cheque or Bank transfer, the Client will adhere to Hilasoft’s terms and conditions, irrespective of a booking form having been signed.
All payments shall be made in cleared funds, without any deduction or set-off and free and clear of and without deduction for or on account of any taxes, levies, imports, duties, charges, fees and withholdings of any nature now or hereafter imposed by any governmental, fiscal or other authority save as required by law. If a customer is compelled to make any such deduction, it will pay to the receiving Party, Hilasoft, such additional amounts as are necessary to ensure receipt of the full amount which that party would have received but for the deduction.
All payments must be received, regardless of payment terms, prior to an examination being issued or delivered by the Company
It is the responsibility of the Client to ensure that the person that approved the purchase of a product, has the correct purchasing authority.
Unlock exclusive content, stay updated with the latest tech trends, and elevate your knowledge! Subscribe to the Hilasoft newsletter now for a world of insights delivered to your inbox.
Copyright © 2024, Hilasoft Limited. All Rights Reserved.